Community Board Six can connect you to government agencies and elected officials who can help resolve problems in your community. However, we suggest taking the following steps before reaching out to us.
Keep a detailed log of your concerns.
Write down what you are concerned about, using as much detail as possible. Also record the date and time. Do this each time the issue comes up so that you can establish a pattern of problematic activity.
Collect photo, video or audio evidence of your concern.
Physical documentation is necessary to prove that a potential violation occurred. Do your best to take clear photos and videos. It is also helpful to describe what you are capturing.
Reach out to the establishment directly about your concern.
If your issue is with a particular bar or restaurant, we suggest reaching out to the establishment first. Most operators strive to be good neighbors and will try to resolve concerns in the moment. When you speak to the operator, share the evidence you’ve collected and be specific about what you are concerned about. Take note of who you spoke with and when you spoke with them.
File a complaint with 311.
If your problem persists, document it by contacting the city’s 311 system online or by phone. Record the 311 complaint reference number. While authorities are required to respond to a 311 complaint, they may not be able to get there in time to see the problem condition. If the issue is dangerous, call 911 instead.
Contact the community board office and local elected officials.
Be sure to update the community board office periodically and relay reference numbers for 311 complaints you’ve filed. You can also contact the offices of your elected officials.
If you still have problems or do not wish to use the Help Form below, you may contact the CB6 office.