Winter Resources

DSNY Snow Removal 

Here’s NYC Dept. of Sanitation’s Winter Snow Plan for the borough of Manhattan.

At the PlowNYC Website, the public can track the progress of DSNY spreader/plow vehicles; and confirm the snow removal priority ratings for particular City streets.

Reporting Snow or Ice on City Sidewalks

After the snow stops falling, property owners must clear a path for pedestrians and remove snow from sidewalks next to bus stops and hydrants as follows:

  • If snowfall ends between 7 AM and 5 PM, property owners must clear sidewalks within 4 hours.
  • If snowfall ends between 5 PM and 7 AM, property owners must clear sidewalks before 11 AM.

The City may issue property owners a summons for a failure to clear the sidewalks within these time frames. You can make a complaint at any time about snow or ice on sidewalks in front of public property, such as bus stop shelters, park paths, or schools. You can also make a complaint about snow or ice on sidewalks in front of private property after property owners have had an appropriate amount of time to clear their sidewalks.

Heat Season Rules

City law requires building owners to provide heat and hot water to all tenants. Building owners are required to provide hot water 365 days a year at a constant minimum temperature of 120 degrees Fahrenheit.

Between October 1st and May 31st, a period designated as “Heat Season”, building owners are also required to provide tenants with heat under the following conditions:

  • Between 6 AM and 10 PM, if the outside temperature falls below 55 degrees, the inside temperature must be at least 68 degrees F.
  • Between 10 PM and 6 AM, if the temperature outside falls below 40 degrees, the inside temperature must be at least 55 degrees F.

Tenants who are cold in their apartments should first attempt to notify the building management.  If heat is not restored, call 311.

Tips for staying warm from NYC Office of Emergency Management

Exposure to cold can cause life-threatening health conditions. Avoid serious conditions such as frostbite and hypothermia, by keeping warm.

  • Wear a hat, hood, or scarf, as most heat is lost through the head.
  • Wear layers, as they provide better insulation and warmth.
  • Keep fingertips, earlobes, and noses covered if you go outside.
  • Keep clothing dry; if a layer becomes wet, remove it.

More tips here.